Your questions answered

Do you offer evening or weekend sessions?

At this time we only offer weekday hours, generally between 9:30-3pm. There is some flexibility on start time if needed. 

How soon can you book my session?

We tend to stay booked about a month out for full and half day sessions, but can fit in consultations more quickly. If you have a project in mind, let’s chat sooner than later!

Do you work with a team?

Courtney is a solo organizer who works efficiently and effectively to bring calm and order to spaces. She will do all the sorting and organizing, bringing the client in a couple of times during our session to make decisions about what to keep or declutter (with the help of Courtney’s guiding questions.) She can also work collaboratively with clients if they desire, which allows us to cover even more ground in a shorter amount of time.

Do we need to be home during a session?

For decluttering sessions, at least one member of the family should be home a couple times during the day to check-in for decluttering decision making. For organizing, unpacking, and staging services, you do not need to be home.

What forms of payment do you accept?

We accept checks made payable to Joy in the Midst Creative, Venmo, Paypal, Cash App or Cash.

What can be accomplished in one 5 hour session?

Every home and circumstance is different and a consultation can help us determine how many sessions are required to complete a space or home. Generally speaking a kitchen, walk-in pantry, walk-in closet or playroom can each be decluttered and reset in one full day session. Half day sessions are ideal for installing product/labeling, a small children’s closet or linen closet, or maintenance sessions. Garages or Attics will typically take multiple sessions depending on how involved the client is.

I need help keeping up with the organization. Do you offer maintenance sessions?

Yes! We can work with you monthly, quarterly, etc. and love helping busy families refresh spaces.

Where do you purchase organization products?

We always aim to use what the client already owns before purchasing products. Often baskets and bins become available after decluttering. For organization clients with product needs, our shopping service is included with full day organization sessions. We source products from The Container Store (trade discount available), Target, Amazon, HomeGoods, and IKEA.

What if I do not want any photos of my project shared?

That is completely your choice and we do not share any photos without your permission. That said, your transformations can be just the encouragement someone else needs to take the leap and ask for help from a professional! If you are willing to share photos, your name is never shared unless you choose to share your experience on your socials (and we are always grateful!)

What if I just need guidance on how to DIY my own space?

We offer virtual organization or in person consultations for action plans if you wish to DIY the space on your own. These options include recommended product links to consider  (where applicable), vision boards, and/or DIY checklist via Google Drive for you to tackle at your own pace.

Do you offer packing services?

Yes! Book a full day session and we will help you declutter first and then intentionally pack items and label boxes well for easy unpacking on the other end. Client supplies packing materials.

Do you offer unpacking services?

Yes! We LOVE helping you start off on the right ORGANIZED foot in your new home, creating intentional placement of your items from day 1.

Can you help me get my home ready to sell?

We love coaching clients and providing a DIY action plan or providing hands-on help to declutter or style a home prior to listing photos. Our priority for sellers is to make your home appeal to the highest number of buyers and give those potential buyers a vision for their own life in that space. We have partnered with many local realtors over the last 8 years and helped hundreds of sellers attract a buyer as soon as they list.

Do you help clients sell or consign items no longer wanted?

No, but we can recommend local businesses for your consignment of clothing or furniture and can guide you on what might be worth your time (or not). The heart of what we do is help you get your spaces back to baseline as quickly as possible so you can experience more peace and joy. This is why we recommend donating most of the items you don’t want and why we partner with many area nonprofits and also local thrift stores.

Do you run estate sales?

No, but we can point you to local companies that do this well!

Have more questions that haven’t been answered?

Let me know here.